What We Do
The mission of Southwest Human Resource Agency is to meet the needs of families and individuals in our service area by delivering social services and resources. Through effective collaboration with federal, state and community partners, we are dedicated to enhancing quality of life, promoting self-sufficiency, and alleviating the effects of poverty. Agency Pamphlet
12 at Southwest Human Resource Agency
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Southwest Human Resource Agency
Position Title: Transportation Director
Location: SWHRA Central Office, Chester County
Work schedule - 8:00 a.m. - 4:30 p.m. 5 days per week
37.5 hours a week
Salary: $75,000-$85,000 annually
Benefits include: 100% premium paid State of TN Health Insurance, 100% paid State of Tennessee Retirement, State paid Holidays, 100% premium paid Dental/Vision, Life/LTD, Paid Time Off
Department Overview
Southwest Human Resource Agency (SWHRA) Transportation provides safe, reliable curb-to-curb transportation services throughout our eight-county service area. Our Transportation Department is committed to delivering quality public transit services while ensuring compliance with all applicable federal, state, and local regulations.
Position Summary
The Transportation Director provides leadership and oversight for all operations of SWHRA's multi-county public transportation program. This position is responsible for strategic planning, budget administration, regulatory compliance, staff leadership, fleet oversight, and continuous program improvement. The Director works collaboratively with agency leadership, community partners, funding agencies, and public officials to ensure safe, efficient, and customer-focused transportation services throughout the region.
Primary Responsibilities
- Provide overall leadership and management of the Transportation Department.
- Develop, implement, and maintain transportation policies and procedures.
- Ensure compliance with federal, state, local, and funding source regulations.
- Develop, administer, and monitor the department's annual operating budget.
- Supervise, mentor, evaluate, and support transportation staff.
- Collaborate with Human Resources on recruitment, employee relations, and personnel matters.
- Build and maintain relationships with contractors, funding agencies, transit providers, and community partners.
- Represent the agency on transportation committees, advisory groups, and professional organizations.
- Oversee fleet maintenance, vehicle procurement, and capital expenditures.
- Research and implement operational and technology improvements to enhance transportation services.
- Investigate and resolve operational, contractual, and customer service issues.
- Perform other related duties as assigned.
Technical Skills and Experience Required
Qualifications, technical skills, experience, and knowledge required for this position include:
- Graduation from an accredited four-year college or university with a B.A. Degree in Business Administration, Public Administration, Transportation or related field; experience managing a large program and supervising the activities of a large staff (preferably in public transit); very strong decision making, analytical, and organizational skills; strong communication and interpersonal skills; experience developing and monitoring a large budget; or any equivalent combination of education and experience to provide the following knowledge, abilities, and skills:
- Extensive knowledge of the logistical and operational aspects associated with managing a large rural public demand-responsive multi-county public transit system.
- Extensive knowledge of all administrative functions including the development and implementation of policies and procedures, supervision and direction of staff, and the development and organization of office and administrative functions.
- Extensive knowledge of budget preparation and monitoring, including cost allocations, reconciliation of accounts, and capital expenditures.
- Extensive knowledge of the Federal Transportation Authority and Tennessee Department of Transportation rules and regulations pertaining to the operation of a public transit system.
- Extensive knowledge of the rules and regulations regarding participant eligibility to receive public assistance for transportation needs, including TennCare, Access to Jobs, FamiliesFirst, and Title VI.
- Extensive knowledge of other federal and state regulations impacting the provision of public transportation, including ADA and OSHA.
- Ability to effectively supervise and direct the activities of a large staff located in several satellite offices.
- Ability to develop effective policies and procedures to ensure compliance with existing rules and regulations governing program operations.
- Ability to establish effective goals and objectives for the transportation program and enlist the support of staff in order to achieve them.
- Ability to analyse detailed financial data and develop and implement effective program controls and policies to ensure accurate financial information.
- Ability to research and analyse appropriate system upgrades to enhance the quality and level of service to clients.
- Ability to communicate and work effectively with agency staff, co-workers, program participants, contractors, vendors, community partners, funding agencies, and federal, state, and local officials while maintaining a high standard of professionalism and customer service.
- Ability to make effective and timely decisions in response to issues and/or concerns raised by contract providers, staff, clients, local and state officials, social service providers, etc.
- Ability to organize personal time and activities to meet multiple job demands and effectively supervise staff located in several satellite offices.
- Skill in analysis and interpretation of financial and performance-related program data.
- Possession of a valid Tennessee Driver's License with F endorsement and the ability to be insured at standard vehicle liability rates.
- Certification by the Federal & Tennessee Public Transportation Association in public transportation-related courses.
Conditions of Employment
Employment is contingent upon successfully passing a criminal background check, pre-employment drug screen, and possessing an acceptable Motor Vehicle Record (MVR) in accordance with agency policy.
SWHRA is an Equal Opportunity Employer.
Applications will be accepted through Aug 1, 2026.
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HEAD START HEALTH DATA SPECIALIST
Location: Chester County
Employment: Full-Time
Rate of Pay: $16.69 per hour
Work Schedule: 8:00 am-4:30 pm, 5 days per week, 45 weeks/75 hours bi-weekly
Benefits include: 100% paid State of TN Health Insurance, State of Tennessee Retirement, , Dental/Vision, Life/LTD, Paid Time Off, Paid state holidaysSouthwest Human Resource Agency (SWHRA) Head Start is seeking a dedicated and detail-oriented Health Data Specialist to join our team in Henderson, Tennessee. If you are passionate about supporting children and families and enjoy working with health records, data management, and collaboration with staff and community partners, we encourage you to apply today and become part of a team dedicated to preparing children for success in school and in life.
Essential Duties and Responsibilities
- Assist with providing health screenings, including blood pressure, lead, vision, hearing, and hemoglobin/hematocrit (Hgb/Hct) screenings.
- Track and monitor child health requirements and screenings, including dental exams, blood pressure screenings, hemoglobin/hematocrit (Hgb/Hct), health histories, physical examinations, lead screenings, immunizations, and health and dental insurance status.
- Follow up with Family Advocates to ensure the timely receipt of documentation related to abnormal screening events, referrals, and other health requirements.
- Monitor the preparation, maintenance, completion, and confidentiality of child health records to ensure all records are accurate, current, and compliant with Head Start Program Performance Standards and agency requirements.
- Ensure the completion of all health-related records maintained by Family Advocates, including data entry responsibilities in the program data management system, and monitor the accuracy, timeliness, and confidentiality of all records.
- Generate reports and maintain health records in compliance with Head Start Program Performance Standards and agency requirements.
- Assist the Health and Nutrition Manager with health initiatives, compliance activities, special projects, and the monitoring of required immunizations for each enrolled child.
- Assist with and attend Health/Mental Health Advisory Committee meetings.
- Communicate effectively with staff, families, healthcare providers, and community partners regarding health requirements, screenings, referrals, and documentation.
- Perform other related duties as requested.
Qualifications
- High school diploma or equivalent required
- Experience in data entry, records management, healthcare, or a related field preferred.
- Strong organizational skills with exceptional attention to detail.
- Proficiency in Microsoft Office applications and database management systems.
- Ability to maintain confidentiality and comply with applicable privacy requirements.
- Excellent communication and interpersonal skills.
- Ability to work collaboratively with children, families, staff, and community partners.
SWHRA is an Equal Opportunity Employer
Accepting applications through August 1, 2026 or until filled.
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Southwest HRA Head Start
Is now accepting applications for the position of:
SUBSTITUTE
Location: McNairy County
Salary: $10.98 per hr.This is on-call / as needed employment with excellent training opportunities available.
Job Duties Include: Assist Head Start Teacher on as needed basis in carrying out a
program of instruction for pre-school classrooms of up to 17 children.
Basic Qualifications: High School Diploma or GED required.
Experience/training in working with preschool children desired.
Pass physical exam, TB screen, drug screen and criminal /fingerprint background check.
Applications will be accepted on an ongoing basis for the 2026-2027 school yearSouthwest is proud to be an Equal Opportunity Employer.
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Southwest HRA Head Start
Is now accepting applications for the position of:
SUBSTITUTE
Location: Hardeman County
Salary: $10.98 per hr.This is on-call / as needed employment with excellent training opportunities available.
Job Duties Include: Assist Head Start Teacher on as needed basis in carrying out a
program of instruction for pre-school classrooms of up to 17 children.
Basic Qualifications: High School Diploma or GED required.
Experience/training in working with preschool children desired.
Pass physical exam, TB screen, drug screen and criminal /fingerprint background check.
Applications will be accepted on an ongoing basis for the 2026-2027 school yearSouthwest is proud to be an Equal Opportunity Employer.
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Southwest HRA Head Start
Is now accepting applications for the position of:
SUBSTITUTE
Location: Hardin County
Salary: $10.98 per hr.This is on-call / as needed employment with excellent training opportunities available.
Job Duties Include: Assist Head Start Teacher on as needed basis in carrying out a
program of instruction for pre-school classrooms of up to 17 children.
Basic Qualifications: High School Diploma or GED required.
Experience/training in working with preschool children desired.
Pass physical exam, TB screen, drug screen and criminal /fingerprint background check.
Applications will be accepted on an ongoing basis for the 2026-2027 school yearSouthwest is proud to be an Equal Opportunity Employer.
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Southwest HRA Head Start
Is now accepting applications for the position of:
SUBSTITUTE
Location: Chester County
Salary: $10.98 per hr.This is on-call / as needed employment with excellent training opportunities available.
Job Duties Include: Assist Head Start Teacher on as needed basis in carrying out a
program of instruction for pre-school classrooms of up to 17 children.
Basic Qualifications: High School Diploma or GED required.
Experience/training in working with preschool children desired.
Pass physical exam, TB screen, drug screen and criminal /fingerprint background check.
Applications will be accepted on an ongoing basis for the 2026-2027 school yearSouthwest is proud to be an Equal Opportunity Employer.
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Southwest HRA Head Start
Is now accepting applications for the position of:
SUBSTITUTE
Location: Haywood County
Salary: $10.98 per hr.This is on-call / as needed employment with excellent training opportunities available.
Job Duties Include: Assist Head Start Teacher on as needed basis in carrying out a
program of instruction for pre-school classrooms of up to 17 children.
Basic Qualifications: High School Diploma or GED required.
Experience/training in working with preschool children desired.
Pass physical exam, TB screen, drug screen and criminal /fingerprint background check.
Applications will be accepted on an ongoing basis for the 2026-2027 school yearSouthwest is proud to be an Equal Opportunity Employer.
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Southwest HRA Head Start
Is now accepting applications for the position of:
SUBSTITUTE
Location: Henderson County
Salary: $10.98 per hr.This is on-call / as needed employment with excellent training opportunities available.
Job Duties Include: Assist Head Start Teacher on as needed basis in carrying out a
program of instruction for pre-school classrooms of up to 17 children.
Basic Qualifications: High School Diploma or GED required.
Experience/training in working with preschool children desired.
Pass physical exam, TB screen, drug screen and criminal /fingerprint background check.
Applications will be accepted on an ongoing basis for the 2026-2027 school yearSouthwest is proud to be an Equal Opportunity Employer.
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Southwest HRA Head Start
Is now accepting applications for the position of:
SUBSTITUTE
Location: Decatur County
Salary: $10.98 per hr.This is on-call / as needed employment with excellent training opportunities available.
Job Duties Include: Assist Head Start Teacher on as needed basis in carrying out a
program of instruction for pre-school classrooms of up to 17 children.
Basic Qualifications: High School Diploma or GED required.
Experience/training in working with preschool children desired.
Pass physical exam, TB screen, drug screen and criminal /fingerprint background check.
Applications will be accepted on an ongoing basis for the 2026-2027 school yearSouthwest is proud to be an Equal Opportunity Employer.
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Job Title:
Part-Time Personal Care Assistant
Location: Tipton County
Southwest Human Resource Agency is hiring Part-Time Personal Care Assistants to provide in-home care for senior adults and individuals with disabilities in Tipton County, Tennessee.
This position offers flexible scheduling with primarily daytime hours, making it ideal for individuals balancing school, family, or other responsibilities.
Pay:
$12.50 – $13.75 per hourResponsibilities:
- Assist clients with activities of daily living
- Provide personal care and hygiene assistance
- Perform light housekeeping
- Run errands and assist with shopping
- Provide respite care for families
Qualifications:
- Valid driver’s license
- Reliable transportation
- Automobile liability insurance
- Ability to pass a background check
Schedule:
- Part-time
- Flexible scheduling based on client needs
- Primarily daytime shifts
Training is provided. This role is ideal for dependable, compassionate individuals committed to serving others.
Southwest Human Resource Agency is an Equal Opportunity Employer.
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Job Title:
Part-Time Personal Care Assistant SSBG
Location: Lauderdale County
Southwest Human Resource Agency is hiring Part-Time Personal Care Assistants to provide in-home care for senior adults and individuals with disabilities in Tipton County, Tennessee.
This position offers flexible scheduling with primarily daytime hours, making it ideal for individuals balancing school, family, or other responsibilities.
Pay:
$12.50 - $13.75 per hourResponsibilities:
- Assist clients with activities of daily living
- Provide personal care and hygiene assistance
- Perform light housekeeping
- Run errands and assist with shopping
- Provide respite care for families
Qualifications:
- Valid driver's license
- Reliable transportation
- Automobile liability insurance
- Ability to pass a background check
Schedule:
- Part-time
- Flexible scheduling based on client needs
- Primarily daytime shifts
Training is provided. This role is ideal for dependable, compassionate individuals committed to serving others.
Southwest Human Resource Agency is an Equal Opportunity Employer.
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POSITION: HEAD START TEACHER ASSISTANT
LOCATION: HARDIN COUNTY HEAD START
Work schedule - 7:00 a.m. - 3:00 p.m. 5 days per week
80 hrs. biweekly. / 40 weeks (10 mo.)
Salary: Based on education (Minimum salary $11.76 per hr.)
Benefits include: 100% premium paid State of TN Health Insurance, 100% paid State of Tennessee Retirement, State paid Holidays, 100% premium paid Dental/Vision, Life/LTD, Paid Time Off
Position Overview:
The Head Start Teacher Assistant supports the day-to-day activities of a pre-school classroom while ensuring adherence to program policies and regulations. Reporting to the Early Childhood Development (ECD) Manager, this role plays a critical part in fostering a healthy, safe, and educational environment for children in the Head Start program.
Applications will be accepted through June 1, 2026, or until filled.
Southwest is proud to be an Equal Opportunity Employer.
